📅 Last updated: March 2026
This Privacy Policy explains how ChatCyprus.org ("we", "us", "our") collects, uses and protects information when you visit our website at www.chatcyprus.org.
1. Who We Are
ChatCyprus.org is a local travel guide and concierge service for Ayia Napa and Protaras, Cyprus, operated by Alex (contact: alex@chatcyprus.org). We are based in Ayia Napa, Cyprus.
2. What Information We Collect
We collect the following types of information:
- Usage data — pages visited, time spent on site, browser type and approximate location (country/city level) via Google Analytics.
- Email address — only if you voluntarily submit your email via our price guide download form (powered by MailerLite).
- WhatsApp messages — if you contact us via WhatsApp, your messages and phone number are stored within WhatsApp's platform. We use this information solely to respond to your enquiry.
- Cookies — we use cookies for analytics and to remember your cookie preferences. See Section 5 below.
3. How We Use Your Information
- To provide you with travel information and booking assistance
- To send occasional travel tips and updates (only if you opted in via email)
- To understand how visitors use our site and improve content (Google Analytics)
- To respond to your WhatsApp enquiries
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:
- Consent — for email marketing and analytics cookies (you can withdraw consent at any time)
- Legitimate interests — for responding to WhatsApp enquiries and improving our site
5. Cookies
We use the following cookies on our site:
- Google Analytics (_ga, _gid, _gat) — used to collect anonymous statistics about site usage. These cookies do not identify you personally.
- Google Ads (AW-*) — used to measure the effectiveness of our advertising campaigns.
- Cookie consent — a cookie to remember your cookie preferences.
You can accept or decline non-essential cookies using the banner shown when you first visit our site. You can also manage cookies through your browser settings at any time.
6. Third-Party Services
We use the following third-party services which may process your data:
7. Data Retention
We retain your data for as long as necessary to provide our services. Email subscribers can unsubscribe at any time using the link in any email. Analytics data is retained for 26 months (Google Analytics default).
8. Your Rights (GDPR)
If you are located in the EU/EEA, you have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at alex@chatcyprus.org.
9. Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent version.
11. Contact
If you have any questions about this Privacy Policy, contact us at:
📧 alex@chatcyprus.org
💬 WhatsApp: +357 97 736 789